Artificial Intelligence

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AI for Social Change: Mapping Civil Society’s Digital Present and Future Directions

Artificial Intelligence (AI) is transforming the way in which societies function, but what does this shift mean for civil society organisations (CSOs) working to drive social change? To answer this, TechSoup’s Digital Activism Program team launched an ambitious effort together with our Partners across Europe and Africa: a first-of-its-kind Mapping and Needs Diagnosis focused on AI adoption among CSOs.

Dominika Uzar | 3 min read | Dec 12, 2025

The year of the AI chatbot: Should you trust them to return accurate information?

We were already inundated with news about artificial intelligence-powered tools in 2023, but AI chatbots became near-ubiquitous in 2024. Just how trustworthy is this new technology?

Sibongile Ndlovu | 10 min read | Jan 24, 2025